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Meeting the Customer Service Standard (CSS): Restaurant Menus

Jan 1 Deadline is right around the corner, is your Menu Accessible to All?
By Geof Collis
December 8, 2011

All businesses with at least one employee will have to comply with the Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Standard (CSS) taking effect Jan. 1, 2012.

With regards to Restaurants you need to have a policy on allowing people to use their own assistive devices to access your Goods and Services and that includes your menu.


Business Accessibility Needs Common Sense Approach

New regulations in 2012
By Nancy Powers
Posted December 7, 2011

Businesses need not be anxious about the new accessibility rules that come into effect on Jan. 1, 2012.

Louie DiPalma, who is the director of the small/medium enterprise program at the Ontario Chamber of Commerce, feels that most businesses are already complying with the standards being laid out.


To Mark International Day for People With Disabilities, AODA Alliance Identifies Major Actions Needed by Key Ontario Cabinet Ministers to Advance Ontario Towards Full Accessibility

December 3, 2011

SUMMARY

Today December 3, 2011, is the International Day for People with Disabilities. To mark this important occasion, we are making public our latest initiative to advance our campaign for a barrier-free Ontario.

The AODA Alliance has just written seven cabinet ministers in the Ontario Government. For each, we identify the key disability accessibility issues that they need to address. We link our proposals to election commitments that the Government has made. We offer each minister our help in addressing these issues


Better Service for Disabled Key Goal of New Policy

Published On Sun Dec 4 2011
Raveena Aulakh, Staff reporter

Businesses in Ontario will soon be required to provide better customer service to those with disabilities as the province rolls out a much-anticipated new policy.

“It’s a first step, a very positive step and it will help business just as much,” said John Milloy, the Minister of Community and Social Services in an interview on Sunday.


Disabled community left in the cold

At the International Day for People with Disabilities, Jaisa Sulit tells the Star how her life outlook was transformed by her disability.
Francine Kopun, Staff Reporter
Published On Sat Dec 3 2011

The blind and those in wheelchairs gathered on a cold corner of Nathan Phillips Square Saturday to stage their own celebration of the International Day of Persons with Disabilities after the annual event was cancelled by the City of Toronto.