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Customer Service a Mindset

Accessibility Act deadline fast-approaching
October 14, 2009
BY Lucy Hass

Providing customer service for people with disabilities is as much about mindset as it is about method.

Renfrew council recently received a primer on the Accessibility for Ontarians with Disabilities Act from one of only three trainers in Renfrew County.


Accessibility Focus of Next Scugog Chamber Meeting

New legislation to be highlighted at Oct. 29 meeting
Oct 13, 2009 – 02:56 PM
By Chris Hall

SCUGOG — Scugog’s businesses will get a taste of what’s to come over the next two years when the Scugog Chamber of Commerce focuses on new accessibility standards at its next breakfast meeting.
Slated to be held Oct. 29 at the Scugog Community Centre, 1655 Reach St., the session will provide an overview of the first standard to be implemented under Ontario’s Accessibility for Ontarians with Disabilities Act. The goal of the legislation is to make Ontario completely accessible by 2025.


Handicapped Parking Fines Eyed

October 9, 2009
SHAWN JEFFORDS
The Observer

The fines paid by able-bodied drivers who park in handicapped parking spaces could be used to help Sarnia pay for costly accessibility initiatives mandated by the Ontario government, a committee of council has suggested.


Barriers Will Face Us All as We Get Older

Posted By MIKE PUFFER
October 13, 2009

Congratulations must go out to members of the Kawartha Lakes Accessibility Advisory
Committee for a special event presented two weekends ago.

The Accessibility Aware Fair in Lindsay on Oct. 3 was a spirited attempt to draw attention to disability issues and barriers faced by many people in our community on a daily basis.


Setting the Bar

Members of the disabled community say they prefer the L-shaped handled to the angled one in washrooms.
By Jeff Labine, tbnewswatch

Washroom bar handles should be standardised across Canada says some members of the disabled community.

The Accessibility for Ontarians with Disability Act released a proposed Accessibility Built Environment Standard for the public to review. Person’s United for Self-Help held a community information workshop at Confederation College on Saturday to see if there were any issues that needed to be addressed. The public has until Oct. 16 to have input.