Posted By CECILIA NASMITH, NORTHUMBERLAND TODAY
December 17, 2009
COBOURG — Cobourg council has adopted the accessible customer-service policy that was endorsed by its accessibility advisory committee.
Monthly Archives: December 2009
Cobourg Customer-Service Policy Targets Accessibility
Customer Service Standard Key to Inclusiveness
By Anjum Nayyar, posted Tuesday, December 8, 2009
As part of the university’s obligations under the Accessibility for Ontarians with Disabilities Act (AODA), the Division of Human Resources and Equity has launched the information-sharing portion of the newly legislated customer service standard to all faculty and staff.
Ongoing Issues with Downtown Audible Signals
December 2, 2009 – by Carli Whitwell
Marcia Cummings and Mike Yale have been pushing for a compromise on the continuously running audible signals that help visually impaired people cross Main Street, but to no avail.