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Seeing-Eye Dog Refused Entry to Restaurant

Manager apologizes, but advocates for the blind say it happens too often

Wednesday, March 10, 2010 | 12:27 PM ET
Joel Daze said his dog is his eyes, and she gets him where he needs to go. (cbc)

manager of a Subway restaurant has apologized to a visually impaired Ottawa man who was refused service at the restaurant because he wasn’t allowed to bring his seeing-eye dog inside, and advocacy groups for the blind say this happens far too often.


Guelph Man Gets His Wheelchair-Accessible Door

March 10, 2010
Joanne Shuttleworth

GUELPH — Matt Wozenilek can’t wait to try out the wheelchair-accessible door at his neighbourhood 7-Eleven store after taking the company to the Ontario Human Rights Tribunal and winning.

Wozenilek, 58, can’t get around without a wheelchair and didn’t like that he couldn’t enter the 7-Eleven store at Stevenson Street North and Speedvale Avenue — the only convenience store in his neighbourhood — without someone opening the door for him.


Accessibility Standards for Customer Service: A Student Perspective

By Kayla Preston-Lord, first-year student, Faculty of Art
Last Modified:02/03/2010 2:12:35 PM

years ago, the Government of Ontario passed the Accessibility for Ontarians with Disabilities Act (AODA), which will update accessibility standards across the province. The act rolls out in five parts, with 2025 as the goal for a fully accessible Ontario. The first part, Accessibility Standards for Customer Service, came into effect on January 1 of this year, and requires every service provider to take part. This includes the faculty, staff and student monitors here at Ontario College of Art & Design (OCAD).


“Coalition on Emergency Preparedness for People With Disabilities”

– Inclusive Emergency Preparedness Canada (IEPC) is developing training
materials for emergency reception centres and shelter staff and volunteers on how best to assist people with disabilities during an
emergency or disaster.

TORONTO, Feb. 26 /CNW/ – Ontario-wide – Natural disasters like Hurricane Katrina, the Asian tsunami and other catastrophic events have keenly demonstrated
the need for emergency preparedness for government, businesses, households and individuals. When planning for disasters or emergencies, special consideration needs to be taken to include people with disabilities.