June 3, 2011
have a policy on allowing people to use their own assistive devices (e.g. screen reader, cane, wheelchair, oxygen tank) to access your goods and services, your menu for example with regards to a screen reader (View a presentation;
All businesses with at least one employee will have to comply with the Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Standard taking effect Jan. 1, 2012.
What you need to do