Redbox Discriminates Against the Blind By Failing to Provide Accessible Self-Service Kiosks

The technology exists to make self-service kiosks accessible to the blind. Accessible ATMs and iPhones make use of tactile controls and/or screen reading software that enables blind people to use these devices.

“A lack of accessibility in newly emerging forms of commerce is a symptom of the overall growing technological divide that blind people experience when companies fail to build in accessible features at the onset,” said Bryan Bashin, Executive Director/CEO of the Lighthouse for the Blind and Visually Impaired.