Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined features of accessible hotel rooms. In this article, we cover what staff can do to create an accessible hotel service experience for guests. In particular, we look at how staff can find ways to make their premises welcoming to guests who need accessible features that a hotel does not have yet.
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Accessible Hotel Rooms for Guests with Various Disabilities
Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined accessible features in hotels. In this article, we cover accessible hotel rooms for guests with various disabilities.
Failures in Air Travel in Canada – Yet More Proof that the Canadian Transportation Agency has been Ineffective at Ensuring Accessibility for Air Travel Passengers with Disabilities in Canada
CBC National News Reveals Appalling Incidents of Accessibility
Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance
June 4, 2019
SUMMARY
Canada’s Parliament Has Now Passed Bill C-81, the Accessible Canada Act – Here Are Seven Preliminary Reflections
Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance
June 3, 2019
SUMMARY
We are right back in action, after being off-line during a short but eventful time in the campaign for accessibility in Canada and Ontario. Get ready for a number of updates to bring you up to speed!
Study Shows High Ranking Websites Are Neglecting Accessibility
Matt Southern
June 2, 2019
According to a recent study, the most neglected aspect of technical optimization is website accessibility for the visually impaired and blind.
The study from Searchmetrics used Google Lighthouse to test the level of technical optimization of high-ranking websites.
For the most part, the results of the study are as expected. High ranking websites tend to be fast, use the latest web technologies, and provide an adequate level of security.