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AODA Resources

Resources on issues of accessibility and the Accessibility for Ontarians with Disabilities Act (AODA)

Accessible Service in Sports Venues

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined accessible information in sports venues, such as arenas and stadiums. In this article, we cover best practices for accessible service in sports venues. In particular, we look at how staff can find ways to make their premises welcoming to fans who need accessible features that a venue does not have yet.


Accessible Information in Sports Venues

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined accessible features in sports venues, such as arenas and stadiums. This article will cover best practices for providing accessible information in sports venues.


Providing Accessible Service in Amusement Parks

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined accessible information in amusement parks. In this article, we cover best practices for accessible service in amusement parks. In particular, we look at how staff can find ways to make their premises welcoming to clients who need accessible features that an amusement park does not have yet.


Accessible Information in Amusement Parks

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. In our last article, we outlined features that make amusement parks accessible for guests with disabilities. In this article, we will cover best practices for accessible information in amusement parks.


Accessible Amusement Parks

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. This article will outline accessible customer service for amusement parks. Accessible amusement park attractions ensure that guests of all abilities have a fun and exciting visit.

Accessible Amusement Parks

Parks can welcome guests with assistive devices, like wheelchairs and scooters, when they have accessible structural features. For instance, parks can have: