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AODA Resources

Resources on issues of accessibility and the Accessibility for Ontarians with Disabilities Act (AODA)

Cost of Accommodation for People with Disabilities

Under the Ontario Human Rights Code (the Code), employers, landlords, and service providers must accommodate people with disabilities. In other words, organizations have a duty to make changes in order to meet the needs of workers, tenants, customers, or clients with disabilities. Accommodation providers must implement accommodations unless they would cause the provider undue hardship. There are only two reasons a provider can have to claim undue hardship. One is the cost of accommodation for people with disabilities. The other is health and safety concerns about accommodating people with disabilities.


Undue Hardship

Under the Ontario Human Rights Code (the Code), employers, landlords, and service providers must accommodate people with disabilities. In other words, organizations have a duty to make changes in order to meet the needs of workers, tenants, customers, or clients with disabilities. Accommodation providers must implement accommodations unless they would cause the provider undue hardship. There are only two reasons a provider can have to claim undue hardship. One is the cost of accommodation for people with disabilities. The other is health and safety concerns about accommodating people with disabilities.


Involving Medical Professionals or Other Consultants in the Accommodation Process

In our last article, we discussed how employers, landlords, and service providers sometimes need to involve others in the accommodation process. In this article, we explore involving medical professionals or other consultants in the accommodation process.

Involving Medical Professionals or Other Consultants in the Accommodation Process

A person needing accommodation often begins the process by disclosing that they have a disability. In some cases, they approach their employer, landlord, or a service provider with a letter from a professional who states that the person has a disability. For instance, professionals who can offer proof of disability include:


Involving Others in the Accommodation Process

Under the Ontario Human Rights Code (the Code), employers, landlords, and service providers must accommodate people with disabilities. In other words, organizations have a duty to make changes in order to meet the needs of workers, tenants, customers, or clients with disabilities. The right to accommodation ensures that people can work productively, live independently, and access services open to non-disabled people. In some cases, colleagues, neighbours, or others may be involved in the accommodation process. Involving others in the accommodation process requires collaboration and confidentiality.


Mobility Awareness Month

This month is Mobility Awareness Month!

Mobility Awareness Month takes place across Canada in May every year. The month raises awareness about how people with physical disabilities can move freely and enjoy active lifestyles. In addition, the public can learn more about how people can use assistive devices and other equipment to be actively involved in their communities.

Mobility Awareness Month

Mobility Awareness Month is a chance for the public to learn how people use assistive devices to travel: