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AODA Resources

Resources on issues of accessibility and the Accessibility for Ontarians with Disabilities Act (AODA)

Accessibility Plans for Specialized Transportation Providers

Under the Transportation Standard of the AODA, specialized transportation providers must create, implement, maintain, and document multi-year accessibility plans. Accessibility plans for specialized transportation providers describe how the providers will work to prevent or remove barriers against people with disabilities.

Accessibility Plans for Specialized Transportation Providers

All public sector and large private organizations must create accessibility plans. However, there are a few topics that specialized transportation providers must include in their plans that do not apply to other kinds of organizations.


Accessibility Plans for Conventional Transportation Providers

Under the Transportation Standard of the AODA, conventional transportation providers must create, implement, maintain, and document multi-year accessibility plans. Accessibility plans for conventional transportation providers describe how the providers will work to prevent or remove barriers against people with disabilities.

Accessibility Plans for Conventional Transportation Providers

All public sector and large private organizations must create accessibility plans. However, there are a few topics that conventional transportation providers must include in their plans that do not apply to other kinds of organizations.


Courtesy Seating for Passengers with Disabilities

Under the Transportation Standard of the AODA, conventional transportation providers must make sure that all their vehicles have courtesy seating for passengers with disabilities.

What is Courtesy Seating?

Courtesy seating is seating made available for passengers with disabilities if they need to use it. Signs should clearly indicate which seats on a vehicle are courtesy seats. They are most often closest to the door, unless the seats nearest to the door are not accessible.


Conventional Public Transit in Ontario

Under the Transportation Standard of the AODA, conventional public transit services must have accessible announcements on all their vehicles. Vehicles that must have accessible announcements are:


  • Buses
  • Motor coaches
  • Streetcars
  • Subways
  • Light rail
  • Commuter rail
  • Inter-city rail

Accessible Public Transit Vehicles in Ontario

Under the Transportation Standard of the AODA, municipalities that offer public transit in Ontario must have accessible public transit for passengers with disabilities. Public transit vehicles that should be accessible are:

  • Buses
  • Motor coaches
  • Streetcars
  • Subways
  • Light rail
  • Commuter rail
  • Inter-city rail

Accessible Public Transit

There are technical rules in the Integrated Accessibility Standards Regulation (IASR) that describe how to make accessible public transit vehicles. For instance, the features that these rules apply to are: