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AODA Resources

Resources on issues of accessibility and the Accessibility for Ontarians with Disabilities Act (AODA)

Accommodating Workers who are Deaf or Hard of Hearing

The Employment Standard under the AODA requires employers to accommodate workers with disabilities.  Employers can make the workplace accessible for workers who are deaf or hard of hearing if they learn about the kinds of accommodations workers might need.

Here we outline some ways that employers and colleagues can communicate with and accommodate workers who are deaf or hard of hearing. Workers will explain the communication methods that work best for them.


Increasing Comfort: Working with People with Disabilities

Employers or colleagues may feel intimidated by the AODA’s mandate to accommodate if they have no experience working with people with disabilities. To help employers and colleagues become more comfortable with accommodation in the workplace, we have outlined some guidelines for working with people with disabilities.

Working with People with Disabilities

Employers and colleagues may need to provide accommodations for different work situations, including:


  • Job interviews
  • Workstation set-up
  • Emergency response

Individual Accommodation Plans in Ontario Workplaces

The Employment Standard under the AODA states that all public sector organizations, and private or non-profit organizations with fifty or more workers, must develop and document a process for writing individual accommodation plans.

Individual accommodation plans are written documents that list all accommodations workers with disabilities need to make their jobs accessible. For example, accommodations that a worker might use include:


  • Informational accommodations, such as documents in digital form or real-time captioning at meetings

Disclosure of Disability in the Workplace

Disclosure of disability in the workplace is the process in which workers reveal their disabilities to employers. Disclosure of disability can be daunting for workers and the people they disclose to.

In this article, we explore:


  • Why workers might choose or not choose to disclose
  • How they might do so
  • What employers’ responsibilities are after disclosure of disability
  • How employers can create a work environment encouraging disclosure of disability

How to Make the Hiring Process Accessible

The Employment Standard under the AODA states that employers must make the hiring process accessible to applicants and candidates with disabilities. This may leave people wondering how to make the hiring process accessible. Here we outline how employers can create accessible job postings and provide interview accommodations.