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Accessible Information in Amusement Parks

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. In our last article, we outlined features that make amusement parks accessible for guests with disabilities. In this article, we will cover best practices for accessible information in amusement parks.


Innisfil Doing Well When It Comes to Accessibility, but Has Room to Improve

News 06:55 AM by Shane MacDonald
Innisfil Journal

Rick Winson, a member of the town of Innisfil’s Accessibility Advisory Committee, said the town is becoming more proactive when it comes to accessible buildings. June 13, 2019.

Rick Winson looks over the town’s building plans for accessibility challenges. In his own home, he has designed all kinds of accessible features. June 13, 2019.


Sudbury Raptors Fan Encounters Accessibility Issues

Molly Frommer, Videojournalist, Sudbury
@MollyFrommerCTV
Published Friday, June 14, 2019

A Sudbury woman just wanted to watch the Raptors game at a restaurant last night, but encountered some challenges.

Sarah Lashbrook has been in a wheelchair since she was fourteen in 1991, and says this isn’t the first time she has had to deal with a situation such as this one.


Accessible Amusement Parks

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. This article will outline accessible customer service for amusement parks. Accessible amusement park attractions ensure that guests of all abilities have a fun and exciting visit.

Accessible Amusement Parks

Parks can welcome guests with assistive devices, like wheelchairs and scooters, when they have accessible structural features. For instance, parks can have:


Providing Accessible Service in Offices

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined accessible information in offices. In this article, we cover best practices for accessible service in offices. In particular, we look at how staff can find ways to make their premises welcoming to clients who need accessible features that an office does not have yet.