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Cost of Accommodation for People with Disabilities

Under the Ontario Human Rights Code (the Code), employers, landlords, and service providers must accommodate people with disabilities. In other words, organizations have a duty to make changes in order to meet the needs of workers, tenants, customers, or clients with disabilities. Accommodation providers must implement accommodations unless they would cause the provider undue hardship. There are only two reasons a provider can have to claim undue hardship. One is the cost of accommodation for people with disabilities. The other is health and safety concerns about accommodating people with disabilities.


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Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities
Web: https://www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: https://www.facebook.com/aodaalliance/

May 12, 2021

SUMMARY


Undue Hardship

Under the Ontario Human Rights Code (the Code), employers, landlords, and service providers must accommodate people with disabilities. In other words, organizations have a duty to make changes in order to meet the needs of workers, tenants, customers, or clients with disabilities. Accommodation providers must implement accommodations unless they would cause the provider undue hardship. There are only two reasons a provider can have to claim undue hardship. One is the cost of accommodation for people with disabilities. The other is health and safety concerns about accommodating people with disabilities.


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Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities
Web: https://www.aodaalliance.org Email: aodafeedback@gmail.com Twitter: @aodaalliance Facebook: https://www.facebook.com/aodaalliance/

May 10, 2021

SUMMARY


Involving Medical Professionals or Other Consultants in the Accommodation Process

In our last article, we discussed how employers, landlords, and service providers sometimes need to involve others in the accommodation process. In this article, we explore involving medical professionals or other consultants in the accommodation process.

Involving Medical Professionals or Other Consultants in the Accommodation Process

A person needing accommodation often begins the process by disclosing that they have a disability. In some cases, they approach their employer, landlord, or a service provider with a letter from a professional who states that the person has a disability. For instance, professionals who can offer proof of disability include: