The Customer Service Standard of the AODA gives service providers guidelines on how to start making their goods, services, and facilities accessible to customers with disabilities. The Standard mandates that service providers must offer accessibility features in customer service by:
Ford Government Agrees to Consult on Practices of Schools Refusing to Admit some Students with Disabilities to School for All or Part of The School Day
Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance
March 14, 2019
SUMMARY
Here is some potentially good news for students with disabilities in Ontario.
Kenora’s downtown wasn’t accessible for people with physical disabilities. But thanks to municipal effort and some help from a Toronto-based non-profit, its streets are changing Published on Mar 12, 2019
by Glyn Bowerman
The Toronto-based StopGap Foundation, founded in 2011, distributes custom-made ramps that make businesses more accessible.
The Customer Service Standard of the AODA gives service providers venue accessibility guidelines to help them make their goods, services, and facilities accessible to customers with disabilities. The Standard mandates that providers must:
Under the Customer Service Standard of the AODA, service providers must give workers and volunteers AODA customer service training. AODA customer service training teaches workers how to provide goods and services to customers with disabilities. The requirement to train workers applies to all organizations in Ontario with one or more employees.
People who must receive training include:
