Community advocates say incident highlights challenges of transitioning to Presto for those with disabilities Farrah Merali
CBC News, Dec 28, 2018
The family of a Toronto man with a developmental disability says he’s now anxious about using his Presto card after an incident where he says he was kicked off a bus because his card didn’t work even though there was money on it.
Under the Transportation Standard of the AODA, companies that provide public transportation have to create and implement policies and plans to make their services accessible to passengers with disabilities. Since this law has been enacted, public transit has taken steps to make it easier for everyone to use their services.
Public transportation includes:
Under the Transportation Standard of the AODA, school boards must create and implement individual transportation plans for students with disabilities.
An individual transportation plan is a written plan detailing how a student will travel from home to school and back again. Individual transportation plans make sure each child gets to and from school in the way that is best and most safe.
The Transportation Standard of the AODA requires transportation service providers to make the features and equipment on routes and vehicles accessible to passengers with disabilities.
The Transportation Standard requires transportation companies to inform the public about accessible equipment and features on their vehicles, routes and services. They must provide this information in accessible formats upon request. Furthermore, when accessible equipment is not working, companies must find other ways to accommodate passengers. They must also ensure that the equipment is fixed as soon as possible. Moreover, companies must train workers and volunteers to:
The Employment Standard of the AODA states that all organizations with performance management processes must make those processes accessible to workers with disabilities. In addition, employers must accommodate workers with disabilities advancing their careers by gaining new responsibilities or transferring to higher positions. Likewise, if organizations redeploy workers to other positions, they must accommodate redeployed workers with disabilities.
