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Cobourg Customer-Service Policy Targets Accessibility

Posted By CECILIA NASMITH, NORTHUMBERLAND TODAY
December 17, 2009

COBOURG — Cobourg council has adopted the accessible customer-service policy that was endorsed by its accessibility advisory committee.


Customer Service Standard Key to Inclusiveness

By Anjum Nayyar, posted Tuesday, December 8, 2009

As part of the university’s obligations under the Accessibility for Ontarians with Disabilities Act (AODA), the Division of Human Resources and Equity has launched the information-sharing portion of the newly legislated customer service standard to all faculty and staff.


Ongoing Issues with Downtown Audible Signals

December 2, 2009 – by Carli Whitwell

Marcia Cummings and Mike Yale have been pushing for a compromise on the continuously running audible signals that help visually impaired people cross Main Street, but to no avail.


Disabled Denied Sidewalk Snow Removal

A representative for the city’s disabled community may challenge the city for failing to respect the rights of the disabled

By JONATHAN SHER
Last Updated: 17th November 2009, 10:14am

London politicians shunted aside a request from the disabled yesterday to restore spending to clear snow-packed sidewalks, but mostly gushed about a proposal to forgo even more cash to extend free and overnight on-street parking.


Access denied

Queen’s completes scan to assess physical accessibility on campus
By Rachel Kuper, Assistant News Editor

Director of Campus Planning and Development Audrey Kaplan says the University’s getting better and more Auditors will complete an accessibility scan of Queen’s today to bring the University up to provincial standards by January 2010.

The province, which mandated accessibility improvements by 2010, aims to have accessibility for all Ontarians by 2025.