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All posts by Lisa Kovac

Accessible Amusement Parks

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. This article will outline accessible customer service for amusement parks. Accessible amusement park attractions ensure that guests of all abilities have a fun and exciting visit.

Accessible Amusement Parks

Parks can welcome guests with assistive devices, like wheelchairs and scooters, when they have accessible structural features. For instance, parks can have:


Providing Accessible Service in Offices

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined accessible information in offices. In this article, we cover best practices for accessible service in offices. In particular, we look at how staff can find ways to make their premises welcoming to clients who need accessible features that an office does not have yet.


Change In Ontario Law Creates Uncertainty For Service Dogs In Schools

“Are all these school boards going to start saying that the dogs need to be certified?” By Bailey Martens

Fifteen-year-old Cameron Cadarette was a C student, struggling to stay in school in Windsor, Ont. until Vincent came along. The specifically trained golden Labrador helps the teen manage his post-traumatic stress disorder, and gain better focus in classes.


Accessible Information in Offices

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. In our last article, we outlined features that make private offices accessible for clientele with disabilities. In this article, we will cover best practices for accessible information in offices.


The Ford Government Defeated a Proposed Resolution in the Legislature that Called for a Plan to Implement David Onley’s Report on Strengthening the Implementation of Ontario’s Disabilities Act

The Government Invoked False and Hurtful Stereotypes About the Disabilities Act, Unfairly Disparaging Its Implementation and Enforcement as “Red Tape”

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance

June 11, 2019

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