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Transportation

Wheel-Trans Users Express Frustrations as Ransomware Attack Leaves Them Unable to Book New Rides

Wheel-Trans users left frustrated, scrambling
TTC riders spokesperson Adam Cohoon explains the frustration of Wheel-Trans users who haven’t been able to book rides after a cyberattack.

With Wheel-Trans booking down because of a ransomware attack, private companies are trying to help users get where they need to go. Chris Fox, CP24 Web Content Writer
Published Monday, November 1, 2021 5:52PM EDT


London Transit Partners with MagnusCards to Make Conventional Bus Service More Accessible

By Matthew Trevithick 980 CFPL
Posted October 28, 2021 5:22 pm

Officials with the London Transit Commission have unveiled a new digital initiative aimed at making the city’s conventional transit system more accessible and easier to navigate.

The commission announced Thursday that it had partnered with the makers of MagnusCards to integrate information about the city’s transit system into the mobile app.


Opt Out of e-Scooters Before It’s too Late, Accessibility Committee Warns

A letter from the accessibility advisory committee has been sent to council Tuesday Angela McInnes, CBC New
Posted: Jul 27, 2021

Adding e-scooters to London’s proposed pilot bike share program will do more harm than good, according to the accessibility advisory committee.

The city has been surveying Londoners for their input on the matter since May.

Jay Menard, chair of London’s accessibility advisory committee, has written a letter to the Community and Protective Services Committee about concerns around e-scooters.


Ottawa Ride-Sharing Companies Agree to Hike Accessibility Fee to 10 Cents Per Ride

Josh Pringle, CTV News Ottawa
Published Saturday, June 12, 2021

OTTAWA –Ride-sharing companies have agreed to pay more for an accessibility fee to the city of Ottawa, but it’s not the 30 cents a ride charge Council was hoping for.

A report for the Community and Protective Services Committee shows the private transportation companies licensed in Ottawa have increased the Voluntary Per-Trip Surcharge to 10 cents a ride, from seven cents a ride.


‘Grave’ Safety Concerns From Accessibility Advocates Could Stop London Rollout of e-Scooters

Daryl Newcombe CTV News London Reporter
May 28, 2021

LONDON, ONT. — A pilot project that would bring e-scooter sharing to London streets got a rough ride from city hall’s Accessibility Advisory Committee (AAC).

“We have very grave concerns about the accessibility issues this would cause,” explains Jay Menard, Chair of AAC.

Menard warns that e-scooters pose a danger to people with mobility or visual impairments because they travel quickly with little noise, and if parked improperly on sidewalks could become a barrier.