Incident violates Accessibility for Ontarians with Disabilities Act(AODA), lawyer Shannon Down says. Julianne Hazlewood
CBC News
Posted: Sep 17, 2020
Chris Trudell-Conklin plans to file a complaint through the Human Rights Tribunal of Ontario after she says the Crowne Plaza Kitchener-Waterloo didn’t allow her access to main areas of the hotel with her guide dog Cody. (
After months of waiting, Chris Trudell-Conklin finally got to meet her new guide dog Cody last week.
September 18, 2020
By Kira Wronska Dorward
Those lucky enough to be in ignorance of how the Ontario disability (ODSP) program works easily can shrug it off with the notions of “free money” and “limitless benefits”. However, there are many unpleasant realities to this essential social service system that only ensures a maximum monthly stipend of $1,169 ” well below Canada’s official poverty line.
In the third review of the AODA, the Honourable David Onley recommends needed improvements to the Act. During the public meetings Onley held while preparing his review, attendees outlined many barriers that people with disabilities face. More improvements to the AODA would help to remove existing barriers and prevent future ones. Therefore, in addition to direct recommendations, Onley’s review also includes suggestions from attendees about how to remove these barriers. This article will explore improving AODA customer service training.
By Jason Garramone
Globe and Mail, Sept. 16, 2020
Usually I greet my high-school students, all with mild intellectual delays, with the following question, “Would you like a hug, a handshake or a high-five?” This year, I’ll have to come up with a new greeting.
In the third review of the AODA, the Honourable David Onley recommends needed improvements to the Act. During the public meetings Onley held while preparing his review, attendees outlined many barriers that people with disabilities face. More improvements to the AODA would help to remove existing barriers and prevent future ones. Therefore, in addition to direct recommendations, Onley’s review also includes suggestions from attendees about how to remove these barriers. This article will explore disability barriers in customer service and ways to remove them.
