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Accessibility Features and Equipment in Customer Service

The Customer Service Standard of the AODA gives service providers guidelines on how to start making their goods, services, and facilities accessible to customers with disabilities. The Standard mandates that service providers must offer accessibility features in customer service by:


A Modest Interim Victory for Joint Efforts by the AODA Alliance and Ontario Autism Coalition

Ford Government Agrees to Consult on Practices of Schools Refusing to Admit some Students with Disabilities to School for All or Part of The School Day

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance

March 14, 2019

SUMMARY

Here is some potentially good news for students with disabilities in Ontario.


How a Little Wooden Ramp Reshaped An Ontario City

Kenora’s downtown wasn’t accessible for people with physical disabilities. But thanks to municipal effort and some help from a Toronto-based non-profit, its streets are changing Published on Mar 12, 2019
by Glyn Bowerman

The Toronto-based StopGap Foundation, founded in 2011, distributes custom-made ramps that make businesses more accessible.


Come to the April 10, 2019 Queen’s Park Accessibility Town Hall and – Powerful Toronto Star Editorial Calls on Ford Government to Swiftly Implement the Onley Report

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance

March 13, 2019

SUMMARY

1. Come to Queen’s park on April 10, 2019!


Customer Service Venue Accessibility

The Customer Service Standard of the AODA gives service providers venue accessibility guidelines to help them make their goods, services, and facilities accessible to customers with disabilities. The Standard mandates that providers must: