By Heather Travis
Thursday, March 18, 2010
Although faculty members may not traditionally view their classroom time as providing a ‘service,’ under new legislation teaching is considered a service professors provide to student ‘customers.’
Staff members have completed training sessions geared towards the accessibility standards for customer service under the Accessibility for Ontarians with Disabilities Act (AODA), which took effect on Jan. 1.
Ottawa – March 16, 2010 – The Canadian Transportation Agency today issued a $12,500 penalty to OC Transpo for failing to comply with an order to call out major and requested stops on all of its routes.
Manager apologizes, but advocates for the blind say it happens too often
Wednesday, March 10, 2010 | 12:27 PM ET
Joel Daze said his dog is his eyes, and she gets him where he needs to go. (cbc)
manager of a Subway restaurant has apologized to a visually impaired Ottawa man who was refused service at the restaurant because he wasn’t allowed to bring his seeing-eye dog inside, and advocacy groups for the blind say this happens far too often.
March 10, 2010
Joanne Shuttleworth
GUELPH — Matt Wozenilek can’t wait to try out the wheelchair-accessible door at his neighbourhood 7-Eleven store after taking the company to the Ontario Human Rights Tribunal and winning.
Wozenilek, 58, can’t get around without a wheelchair and didn’t like that he couldn’t enter the 7-Eleven store at Stevenson Street North and Speedvale Avenue — the only convenience store in his neighbourhood — without someone opening the door for him.
