Company vows to step up training on accessibility after repeated complaints that drivers refused to lower bus Laurie Monsebraaten
The Toronto Star , Sept. 12, 2016
A retired Toronto teacher who has severe arthritis in her knees and leans heavily on two canes to get around says she has been given a rough ride by surly Greyhound drivers who “embarrassed” and “humiliated” her when she asked for help to board the bus.