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All posts by Greg Thomson

At the Senate, Federal Disability Minister Carla Qualtrough Answers Senators’ Questions on the Weak Bill C-81 (Proposed Accessible Canada Act) – Read the AODA Alliance’s Commentary on the Minister’s Key Answers

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance

April 23, 2019

SUMMARY

Here is a rare glimpse into how the Federal Government is thinking about the concerns that we and many others have expressed about the weak Bill C-81, the proposed Accessible Canada Act.


Including Accessible Retail Features in Your Stores

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Since providers offer different kinds of services, this requirement applies differently to each kind of provider. This article will outline accessible customer service for retail stores. Accessible retail features help shoppers of all abilities buy what they need and want.


Canada Transportation Agency Proposes New Regulations that Threatens to Reduce the Duty to Accommodate Passengers with Disabilities in Air Travel and Other Transportation that the Federal Government Can Regulate, According to a New Brief by the AODA Alliance

Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance

April 18, 2019

SUMMARY

Today, the AODA Alliance submitted a brief to the Canada Transportation Agency on the draft regulations that it is proposing to enact under the Canada Transportation Act to address the many barriers that people with disabilities face in the parts of Canada’s transportation network that the Federal Government can regulate, such as air travel. We set out our brief below.


ONTARIO: A North Bay Beach is Going to Be Wheelchair Accessible This Summer

‘It means a lot of my friends are now going to be able to access our downtown lake, dip their toes in the water and enjoy the lake like everybody else’ says Linda Thomas-Ouellette

April 16
by: Linda Holmes

NORTH BAY – Every summer, people with mobility issues and parents with strollers struggle to push through the sand to get to the water’s edge at the North Bay waterfront.


Best Practices For Serving Customers with Print Disabilities

Under the Customer Service Standards of the AODA, organizations must serve customers with print disabilities. In our last article, we described what print disabilities are. We also discussed how different print disabilities impact what customers can read. In this article, we outline some best practices for serving customers with print disabilities.